GoLadder Privacy Policy
Effective date: November 5, 2026
GoLadder is a Fresno, California business. This policy explains how we handle information you share through our website.
What we collect
We collect name, email, phone and delivery address to process and deliver orders and send updates. Email signups record your email, source page and submission time. Contact forms also record your selected interest, campaign information in the link (UTM source, medium and campaign), and basic browser information (user agent).
How we use it
We use this information to process orders, arrange local delivery, respond to questions, and send GoLadder updates by email, call or text. Campaign information helps us understand which flyers and shows brought people to our website.
Payments
Payments are processed by Stripe. We never see or store card numbers. Stripe processes your payment information under its own privacy policy.
Your information is never sold
We never sell your personal information. We use service providers to operate our website and securely store form submissions, only for these purposes. After a form submission is saved, its contact and campaign details are also sent to Make to alert GoLadder so we can follow up.
California privacy rights
Under the California Consumer Privacy Act (CCPA), you may request to know what personal information we hold about you and request its deletion. Call or text 559-315-4603 or email getgoladder@gmail.com to make a request. We may ask for information to verify that the request is yours. We will not discriminate against you for exercising your privacy rights.
Updates and opting out
By submitting the contact form, you agree to be contacted by call or text. Msg & data rates may apply. Reply STOP to opt out of text messages. Email signups receive GoLadder updates by email. Contact getgoladder@gmail.com to stop updates or request access to or deletion of your information.
Contact
For privacy questions, call or text 559-315-4603, or email getgoladder@gmail.com.